FAQ
Here are the most frequently asked questions that our support team receives every day. If your question is not covered here please
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All amounts below reflect the currency you have selected your account to be based on, meaning, where it says '30' it is either USD, EUR or GBP depending on your account settings.
General
What are Binary Options?
In finance, a binary option is a financial product that belongs to the
Exotic Options family. A binary option is a general name for options that pay a fixed percentage of the value-amount you invested, upon expiration.
Advantages of Binary Options
What are some advantages of trading Binary Options?
Binary Options are an investment tool, which allows you to get a high return on investment in a short time period.
For example, if you would invest a $100.00 by creating a 'Call' option (that means you estimate the stock price will go up by expiration time). At the time of expiration it turns out the stock went up by 0.00001%, that means it now worth's 100.00001$. In a regular European option all you would get for you time risk and money is less then one cent! By investing in binary options you'll get 60%-81% as long as it expires 'In The Money', no matter how much it went up! (or down, if it's a 'Put' option).
Binary options are less risky than Forex trading
In addition to the high return mentioned above another advantage is that though you get a high return on your money there is no leverage and no need to deal with 'stop loss' conditions and other tools to hedge your money since there's no way for you to lose more than what you invested in the first place. With forex trading, every time you enter into a trade you risk the entire amount of money in your trading account, while with Binary Options your risk is always limited to the amount you committed to the trade only. In fact, Some of the options in EZTrader gives you back up to %5 of the amount even if the options is 'out of the money' at the time of expiration.
Are there advantages to Currency binary options trading as opposed to Forex sites?
Our Currency Binary Options are much safer than Forex platforms as you get a high return on your money while there is no leverage and no need to deal with 'stop loss' conditions and other tools to hedge your money since there's no way for you to lose more than what you invested in the first place.
How do I start?
Does registration cost anything?
No, registration is totally free! You do not have to make a deposit into your trading account until you choose to do so.
Am I commited to anything upon registration?
No, EZTrader does not impose any minimum trading time, withdrawal limits or other restrictions often found on online trading venues. We would love to have you for as long as you wish to be an EZTrader. The only limitations are on bonus withdrawals a subject which is covered in the last question of the FAQ.
Do you charge any fees?
No, there are currently no fees being charged.
So how do I register?
Registering is very easy; just follow these steps:
- Click on the "Register Free" link here or on the top of every page
- Fill in the requested details
- Select which currency your account will be based on for your deposits and withdrawals: USD, EUR or GBP
- Click 'Register'
- An e-mail is sent to you for e-mail address verification. Click on the link within the email.
- Your account is now active. Welcome to EZTrader!
I'm having difficulties registering, what should I do?
If you encounter any difficulties while registering, or receiving an error – please contact our support team via Live Chat during trading hours, or e-mail
support@eztrader.com anytime. You may also contact us using the phone number on the top of the screen for instant help.
Funding Your Account
How do I deposit funds into my account?
To deposit funds into your account, simply click the 'Deposit' link on the upper right-hand-corner of your screen.
Enter your credit card information and your funds will be reflected immediately in your account.
We accept Visa, Mastercard and American Express, both credit and debit.
The deposit is not a cash advance but a regular charge.
You can only make a deposit using the currency you selected during the sign up process.
Is there a minimum deposit amount?
The very first deposit has to be $100, €80 or £70 or more. Subsequent deposits can be any amount 10 and beyond, however it is highly recommended that you open your account with at least 550.00 which would credit you an additional bonus of 250.00.
Withdrawals
Are there any limitations to withdrawals - Amount or time wise?
EZTrader does not impose any restrictions on withdrawals of amounts deposited or profited. It is your money and we are happy to process the withdrawals for you at any time you request, with no minimum or maximum amount, time or any time other restrictions. Please see the bonus section at the end of this page for information about bonus withdrawals.
What are the withdrawal methods?
EZTrader offers several withdrawal methods:
- Credit / Debit card withdrawal – up the amount deposited by card (no fee).
- Wire Transfer - 25.00 processing fee.
You can indicate your preferred withdrawal method on the withdrawal form.
Please note that due to anti money laundering rules; we must returns amounts deposited from your credit / debit card back to that same card. Your profits will be paid to you by wire transfer or check.
How do I withdraw funds from my account?
To withdraw funds from your account, simply click the 'Withdraw' link available under the “My Account” section. You will be able to download the withdrawal form and send it to us. Withdrawals usually take up to 3 business days to process. The reason withdrawals take 3 business days is to allow EZTrader and the payment processing companies' time to verify the transaction and identity of the card owner, in order to maintain a safe trading environment for everyone.
Trading
How do I trade?
Trading binary options on EZTrader is easy. After registering for and funding your EZTrader account, follow these steps:
- Enter the Trading Area by clicking the 'Trading Area' link at the top of the page
- Choose an option to trade from the list of available options
- Choose the type of trade: either 'Call' or 'Put'
- Enter the amount you would like to trade (you can change the trade type (e.g,. from 'Call' to 'Put' or vice-versa even after entering an amount)
- Click 'Trade' to execute your trade
The executed trade will be added to 'My Open Trades' on the sidebar for monitoring until expiration
How can I follow my trades?
The executed trade will be added to 'My Open Trades' on the sidebar for monitoring until expiration, and also available under the “My Account” -> “My Trades” section.
Is there a minimum amount per trade?
The minimum amount per trade is 30.
Is there a maximum amount per trade?
The maximum amount per single trade is 1500.00, however, you may have up to 3000.00 on a single option in two separate trades (so you are allowed, for example have both 1500 on a Call, and 1500 on a put on the same security). You are also allowed a total of 6000 on trades for the same expiration period among several securities, but not more than 3000 per security.
Per Security Per Expiration time max trade: 1500.00 Total for security: 3000.00
Total Per Expiration Time (over several securities) 6000.00
Can I acquire the same option multiple times?
Yes! You can acquire the same option up to
4 times. As you become a more skilled binary option trader, you will find out that trading the same option multiple times is an excellent way to maximize your returns.
Does that mean I can acquire the same option 4 times, for 1500 each?
No. You are limited to a total maximum of 3000 per single option. You can own more than 3000 worth of different options simultaneously, but you can only own 3000 worth of any single option.
What is the closing price?
For exchange based options (for example 'MSFT'- the Microsoft stock in Nasdaq): The closing price is the average of the last price, the ask price and the bid price of the security at the expiration time. For instance, if the underlying security is MSFT, the expiration time is 16:00, the last price at 16:00 is 27.06, the ask is 27.08 and the bid is 27.05, the closing price is the average between the last, bid and ask prices - 27.063 ( US eastern standard time which can be seen on the official Nasdaq clock on the top of every page)
For currencies (for example "USD/EUR"): The closing price is based on the average between the bid and the ask prices of the exchange rate at the time of expiration. The currency price is provided by
Xignite and is an aggregate of prices traded in banks around the world.
Expiration method table:
| Reuters Ric |
Name |
trading hours |
Expiry Formula |
| Indices |
| DJI |
Dow Jones Industrial Average |
09:35-16:00 |
Last Value |
| SPX |
S&P 500 INDEX |
09:35-16:00 |
Last Value |
| IXIC |
NASDAQ Composite |
09:35-16:00 |
Last Value |
| NQc1 |
NASDAQ 100 E-MINI Future |
06:15-16:15 |
(Bid+Ask+Last)/3 |
| FFIc1 |
FTSE 100 Future |
03:15-15:30 |
(Bid+Ask+Last)/3 |
| FCEc1 |
CAC 40 Future |
03:15-15:30 |
(Bid+Ask+Last)/3 |
| FDXc1 |
DAX Future |
03:15-15:30 |
(Bid+Ask+Last)/3 |
| MXX |
Mexico IPC Index |
09:35-16:00 |
Last Value |
| U.S Markets |
| AMZN.O |
Amazon |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| AAPL.O |
Apple |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| KO.N |
Coca-Cola |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| DELL.O |
Dell |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| EBAY.O |
eBay |
09:35-16:00 |
(Bid+Ask+Last)/3 |
XOM.N |
Exxon Mobil |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| GE.N |
General Electric |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| GOOG.O |
Google |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| INTC.O |
Intel |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| JPM.N |
JPMorgan Chase |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| MRK.N |
Merck |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| MSFT.O |
Microsoft |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| SBUX.O |
Starbucks |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| WMT.N |
Wal-Mart |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| DIS.N |
Walt Disney |
09:35-16:00 |
(Bid+Ask+Last)/3 |
| EU Markets |
| BMWG.DE |
BMW |
03:15-11:30 |
(Bid+Ask+Last)/3 |
| BARC.L |
Barclays |
03:15-11:30 |
(Bid+Ask+Last)/3 |
| BP.L |
BP |
03:15-11:30 |
(Bid+Ask+Last)/3 |
| DAIGn.DE |
Daimler AG |
03:15-11:30 |
(Bid+Ask+Last)/3 |
| DANO.PA |
Danone |
03:15-11:30 |
(Bid+Ask+Last)/3 |
| DBKGn.DE |
Deutsche Bank |
03:15-11:30 |
(Bid+Ask+Last)/3 |
| DTEGn.DE |
Deutsche Telekom |
03:15-11:30 |
(Bid+Ask+Last)/3 |
| FTE.PA |
French Telecom |
03:15-11:30 |
(Bid+Ask+Last)/3 |
| RENA.PA |
Renault |
03:15-11:30 |
(Bid+Ask+Last)/3 |
| VOD.L |
Vodafone |
03:15-11:30 |
(Bid+Ask+Last)/3 |
| Commodities |
| CLc1 |
Crude Oil |
06:15-14:30 |
(Bid+Ask+Last)/3 |
| GCc1 |
Gold |
06:15-14:30 |
(Bid+Ask+Last)/3 |
| NGc1 |
Natural Gas |
06:15-14:30 |
(Bid+Ask+Last)/3 |
| SIc1 |
Silver |
06:15-14:30 |
(Bid+Ask+Last)/3 |
What are the trading hours?
Since EZTrader options are based on securities traded on the US Markets, European Markets and Commodity Exchanges, EZTrader options can be traded only during the hours in which those securities are actively traded. US Markets are open Monday through Friday 9:30am - 4:00pm Eastern time. Commodity options are open for investment on EZTrader platform Mon. Through Fri. 3:30 am - 4:30pm EST Currency trading is available Mon. Through Fri. 3:30 am - 4:30pm EST and European Markets German are available 3:30am EST until 10:30am EST.
Can I trade in currencies other than the US Dollar?
Yes! You may select the currency you want your account to be based on during the signup process. You may choose between USD, EUR and GBP. Unfortunately, you can not change your selection after signing up
Personal Information
How do I change my password?
To change your password, click 'My Account' and then click the 'Password' tab. For security reasons, we encourage changing your password periodically.
How do I update my postal mailing address and contact info?
Please ensure to keep your mailing address current since any funds you withdraw may be mailed to the address we have on file for you. To update your mailing address, simply click 'My Account' then update your address from the 'Contact Info' tab.
Account Security
Is my personal and financial information secure?
EZTrader uses the most secure encryption techniques and SSL certificates to ensure that your data is transferred securely when trading and depositing funds in your EZTrader account.
Do you store my credit card information?
For security reasons, EZTrader does not store your full credit card number in our database. Therefore, you'll be prompted to re-enter your credit card information each time you deposit funds into your account.
Bonuses
Are there any special terms and conditions for bonus amounts?
Occasionally EZTrader offers bonus promotions via e-mail or our front page. The bonus is a great tool to increase your profits - here is what you should know:
The bonuses are applied to your account the following business day after you deposit. To receive the bonus in your account, you need to reach the deposit amount required, however - it can be over several transactions during the business day.
You may participate in the bonus multiple times during the day and receive multiple bonuses, however - you may not receive a bonus for a deposit when at the same time you have a pending withdrawal.
Once the bonus is received, you need to trade the value of your deposit + bonus three times.
This means, for example - if you deposited $200.00 and received a bonus of $50.00 you need trades in the value of $750.00 before you withdraw funds from your account (so just twice the value of your deposit + bonus).
After you have reached the required trading volume (our live chat and phone support team is always happy to advise you of your status) - you can withdraw any amounts without any restrictions.
If you wish to withdraw earlier, you may request the bonus to be removed at any time, which will allow you to withdraw
when ever you want, so there is no risk for you.
You may participate in the bonus multiple times, and withdraw from your account each time you reach the trading volume.
Our conditions are always very fair and simple - we want you to enjoy the bonus and know this is a great opportunity enjoy a great return on investment.
FAQ version 2.4, update June 15, 2010