Privacy Statement
Your privacy, our priority
Protecting the privacy and safeguarding the personal and financial information of
our clients and website visitors is one of our highest priorities. The following
Privacy Statement explains how EZtrader collects and protects your personal information.
By opening an EZtrader account or by using this Web site, you give your consent
to the collection and use of personal information by EZtrader as explained in this
Privacy Statement.
Collection of personal information
We collect information required to open an account, to transact business effectively
and to safeguard your privacy. To do this, we gather information to help us assess
your needs and preferences.
The information we collect directly from you includes information required to communicate
with you, including your name, mailing address, telephone number and e-mail address.
In addition, we collect information required by law to identify who you are, including
your Passport number or Tax Identification number. We also collect demographic information
when you open an account, including gender and birth date.
You directly provide to us the majority of information we collect. You do this by
completing the account application and related documentation, by placing a trade,
by sending us an e-mail, or by submitting information in response to a promotion
or special offer. Other ways we obtain information are by (1) observing your usage
of our Web site, and (2) providing products and services to you. This information
enables us to offer you products and services that should be of interest to you.
The information we collect indirectly from you includes your Internet protocol ("IP")
address, browser type, operating system, Internet service provider (ISP), time stamps,
transactions placed, and banner ads you click. We do this through the use of cookies,
which are small text files sent from the Web server and may be stored on your computer.
Cookies help us to know you better by providing operational data we can use to aid
your interaction with our Web site and improve its navigation and usability.
Usage of personal information
EZtrader may use the information collected from you to verify your identity and
contact information. We may also use this information to establish and set up your
trading account, issue an account number and a secure password, maintain your account
activity, and contact you with account information. This information helps us improve
our services to you, customize your browsing experience and inform you about additional
products, services or promotions that may be of interest to you.
Should you close your account with us, EZtrader will retain your information, but
only use it to comply with regulatory requirements and to periodically contact you
to offer you the opportunity to reactivate your account or participate in other
valuable offers.
Non-affiliated third parties
EZtrader does not sell, license, lease or otherwise disclose your personal information
to any third party for any reason, except as described below.
EZtrader reserves the right to disclose your personal information to third parties
where required by law to regulatory, law enforcement or other government authorities.
We may also disclose your information as necessary to credit reporting or collection
agencies, or when necessary to protect our rights or property.
To help us improve our services to you, we may engage another business to help us
to carry out certain internal functions such as account processing, fulfillment,
client service, client satisfaction surveys or other data collection activities
relevant to our business. We may also provide a party with client information from
our database to help us to analyze and identify client needs and notify clients
of product and service offerings. Use of the information shared is strictly limited
to the performance of the task we request and for no other purpose. All third parties
with which we share personal information are required to protect personal information
in a manner similar to the way we protect personal information. Examples of information
shared are identifying information such as name, mailing address, e-mail address,
telephone number and information on account activity.
If at any time you choose to purchase a product or service offered by another company,
for example by clicking on an advertisement on our Web site, any personal information
you share with that company will no longer be controlled under our Privacy Statement.
We are not responsible for the privacy policies or the content of sites we link
to and we have no control of the use or protection of information provided by you
or collected by those sites. Whenever you elect to link to a co-branded Web site
or to a linked Web site, you may be asked to provide registration or other information.
Please note that the information you are providing is going to a third party, and
you should familiarize yourself with the privacy policy published by that third
party.
Opting out of disclosures of non-public personal information
You may direct us not to disclose non-public personal information to certain third
parties. To opt out of sharing non-public personal information with third parties,
please contact us as stated in the contact information listed below. Note that for
joint accounts, an opt out election made by one account owner of a Joint account
is applicable to all account owners of the Joint account. An opt-out election must
be made for each separate account you hold at EZtrader.
If we propose to share information in a manner not covered in this Privacy Statement,
we will notify you of this change by posting an addendum on the EZtrader Web site,
and if appropriate, provide you an opportunity to opt out of such use.
The security of your personal information
We employ security software, systems, and procedures to offer you a safe and secure
trading environment and protect your personal, financial and trading information.
When you open an account with us, you are issued a unique account number, User ID
and a password. Only a limited number of EZtrader employees who have a need to know
this information will have access to your account number, UserID, and password.
Remember: you are ultimately responsible for maintaining the secrecy of your account
number, UserID, and password. We strongly recommend that you do not disclose this
information to any one else.
On our Web site and on our online account application, we use technology to encrypt
information transmitted by or to you through our Web site.
Changes to this Privacy Statement
In the event EZtrader materially changes this Privacy Statement, the revised Privacy
Statement will promptly be posted to the Web site and we will post a notice on our
Web site informing you of such changes. You agree to accept posting of a revised
Privacy Statement electronically on the Web site as actual notice to you. Any dispute
over our Privacy Statement is subject to this notice and the EZtrader Customer Agreement.
If you have any questions that this statement does not address, please contact a
client services representative.