Every day, our support team responds to inquiries from our customers across the globe. Here are some of their most frequently asked questions – if your question is not covered here please Contact us

Please Note : All amounts below reflect the currency you have selected your account to be based on, meaning, where it says ’30’ it is either USD, EUR or GBP depending on your account settings.

General Questions

In finance, a binary option is a financial product that belongs to the Exotic Options family. A binary option is a general name for options that pay a fixed percentage of the value-amount that’s traded, upon expiration.

A call option is an estimation that the stock price will go up or rise by the expiration time.

A put option is an estimation that the stock price will go down or fall by expiration time.

Why Trade Binary Options?

Binary options can offer amongst the fastest returns compared to other types of trading. This is because online binary options are offered in all different lengths, from 60 seconds long to several weeks long. If you execute a successful trade on a 60-second binary option, it means that you could be collecting your profit after just one minute of placing your trade. This short –term nature of binary options is one of the biggest advantages to this type of trading.

Binary Options also enable traders to benefit from just the smallest movements on the financial markets. For example, you may place a trade of $100 by creating a ‘Call’ option (estimating the stock price of a particular asset will go up by the expiration time). At the time of expiration, even if the stock went up by just 0.00001%, you will still receive the same payout as you would have received had the stock increased in value by 200%.

However, in traditional forms of trading where you actually buy and sell shares, your profit on a particular trade will increase in proportion with the increase of the value of the asset. This means that both the gains and losses can be potentially much larger in tradition trading. With binary options the payout is pre-set, and you know exactly how much you stand to lose or potentially earn before even placing the trade.

Forex trading is a bit more complex than binary options trading in that there are several additional features in Forex trading. In Forex, traders can use leverage in increase their profits form fluctuations in the exchange rates between two different currencies. Leverage is essentially like a loan from the broker. While is can help enhance profits, the reverse is also possible, and traders can lose more than they initially invested.
Binary Options do not offer leverage. Your potential profits and losses are known to you before the trade is executed. In binary options your risk is always limited to the amount that you committed to that specific trade. In fact, many of EZTrader’s options give you back up to 5% of the investment amount on a particular trade, even if the options is ‘out of the money’ at the time of expiration.

How do I start?

No, registration is totally free! You do not have to make a deposit into your trading account until you’re ready to start trading.

No, EZTrader does not impose any minimum trading time, withdrawal limits or other restrictions often found on online trading venues. We would love to have you for as long as you wish to be a member. The only limitations are on bonus withdrawals (for more information,click here ).

There are none! Currently, we don’t charge members a thing to be a part of EZTrader.

Just like the name, registering is very easy – just follow these steps:

  • Click on the “Open an Account – Free” link on the homepage
  • Fill in the requested details
  • Select which currency (USD, EUR or GBP) your account will be based on for your deposits and withdrawals Click ‘Register’
  • An e-mail is sent to you for verification purposes. Simply, click on the link and you account will be activated
  • Welcome to EZTrader – start trading!

If you encounter any difficulties while registering, or receive an error – please contact our support team via Live Chat during trading hours or e-mail support@EZTrader.com anytime. You may also contact us using the phone number on the top of the screen for instant help.

Funding Your Account

To deposit funds into your account, simply click the ‘Deposit’ link on the upper right hand corner of your screen. Enter your credit card information and your funds will be reflected immediately in your account. We accept Visa, Mastercard and American Express, both credit and debit. The deposit is not a cash advance but a regular charge. You can only make a deposit using the currency you selected during the registration process.

The first deposit you make with EZTrader must be US$200, €200, £200, Skr1621 or more. Subsequent deposits can be any amount of 100 and beyond, however it is highly recommended that you open your account with at least 1098 (in your desired currency) which would credit you an additional bonus of 571.

Making Withdrawals

EZTrader only requires that the minimum amount to withdraw will be 100 units and above. Another variation on this policy is when it comes to bonus withdrawals. We are happy to process the withdrawals for you any time and will always do it as fast as we can. Please see the bonus section at the end of this page for information about bonus withdrawals.

EZTrader offers two withdrawal methods by:

  • Credit / Debit card (up to the amount deposited by card) – no fee
  • Wire Transfer – €13 processing fee

You can indicate your preferred withdrawal method on the withdrawal form. Please note that due to anti money laundering rules, we must return amounts deposited from your credit / debit card back to that same card. Your profits will be paid to you by wire transfer.

To withdraw funds from your account, simply click the ‘Withdrawal’ link available under the “My Account” section. Upload the verification documents and apply for a withdrawal. Withdrawals usually take up to 5-7 business days to process.

The reason withdrawals take 5-7 business days is to allow EZTrader and the payment processing team to verify the transaction and identity of the card owner. This process is performed to maintain a safe trading environment for everyone.

Trading with EZTrader

Just like the name, trading binary options on EZTrader is easy as pie. After registering for and funding your EZTrader account, follow these five simple steps:

  • Enter the Trading Area by clicking the ‘Trading Area’ link at the top of the page
  • Choose an option to trade from the list of available options
  • Choose the type of trade – either ‘Call’ (stock will rise) or ‘Put’ (stock will fall)
  • Enter the amount you would like to trade
  • Click ‘Trade’ to execute your trade (note: you can always change the trade type, “Call” or “Put” even after entering the amount

The executed trade will be added to ‘My Open Trades’ on the sidebar for monitoring until expiration.

The minimum amount per trade is 25.

The executed trade will be added to ‘My Open Trades’ on the sidebar for monitoring until it expires. It is also available under the “My Account” -> “My Trades” section.

The maximum amount per single trade is 3000, however, you may have up to 6148 on a single option in two separate trades (so you are allowed, for example have both 3000 on a “Call”, and 3000 on a “Put” on the same security, or any other combination you wish). You are also allowed a total of 35131 on trades for the same expiration period among several securities but not more than 6148 per security in either direction, per expiration period.

Yes! You can acquire the same option up to 5 times. As you become a more skilled binary option trader, you will find out that trading the same option multiple times is an excellent way to maximize your returns but not over 6148 in total for the security per expiration period.

No. You are limited to a total maximum of 6148 per single option. You can own more than 6148 worth of different options simultaneously (i.e. 6148 on Microsoft and 6148 on Google) but you can only own 6148 worth of any single option (i.e. Microsoft).

 For exchange based options (for example ”MSFT”- the Microsoft stock in Nasdaq): The closing price is the average of the last price, the ask price and the bid price of the security at the expiration time. For instance, if the underlying security is MSFT, the expiration time is 16:00, the last price at 16:00 is 27.06, the ask is 27.08 and the bid is 27.05, the closing price is the average between the last, bid and ask prices or 27.063 (please note: times are based on US eastern standard time – EST – which can be seen on the official Nasdaq clock on the top of every page). For currencies (for example “USD/EUR”): The closing price is based on the average between the bid and the ask prices of the exchange rate at the time of expiration.

Since EZTrader options are based on securities traded on the US Markets, European Markets and Commodity Exchanges, EZTrader options can be traded only during the hours in which those securities are actively traded. These are detailed below :

Type of MarketTrading Hours
US MarketMonday through Friday 9:30 - 16:00 EST
Commodity OptionsMonday through Friday 3:30 - 16:30 EST
Currency TradingMonday through Friday 3:30 - 16:30 EST

Yes! You may select the currency you want your account to be based on during the registration process. You may choose between USD, EUR and GBP. Unfortunately, you cannot change your selection after your initial registration.

Managing Your Personal Information

To change your password, click ‘My Account’ , then ‘My details’, and ‘Change my password’. For security reasons, it is recommended you change your password every 6 months.

Please ensure to keep your mailing address current since any funds you withdraw may be mailed to the address we have on file for you. To update your mailing address, simply click ‘My Account’ then update your address from the ‘Contact Info’ tab.

Account Security

EZTrader uses the most secure encryption techniques and SSL certificates to ensure that your data is transferred securely when trading and depositing funds to your EZTrader account.

For security reasons, EZTrader does not store your full credit card number in our database. Therefore, you’ll be prompted to re-enter your credit card information each time you deposit funds into your account.


Occasionally EZTrader offers bonus promotions via e-mail or on our homepage. The bonus is a great tool to increase your profits – here are the terms that bonuses are granted and under which terms bonuses may be withdrawn:

  1. Bonuses will be granted and added to your trading account within the 24 hours “Upon deposit” and are expired after 90 days.
  2. To be entitled to withdraw your bonus, you must turn-over a trading volume of 40 times the amount of your bonus. As an example, if you received a bonus of 250, to be entitled to make a withdrawal, you need to trade a minimum volume of at least 10000 during a time period no longer than 90 days from your first trade. If you have not reached the required volume within this time period, then the bonus will be voided and deducted from your available balance along with all related trades.
  3. You may withdraw your balance at any time, however, if the trading volume required for meeting the bonus entitlement has not been reached then the bonus amount would be deducted from your account balance and the remaining available balance would be free to be withdrawn. Any profits generated when the bonus amount has been included in the trading balance, would be cancelled when you apply for a withdrawal.
  4. For volume purposes, trading both a CALL option and a PUT option on the same asset and at the same expiration time would be considered as a single trade. Sell option transactions will not be considered for the trading volume needed to be met in order to withdraw the bonus.
  5. Before withdrawing your bonus and no longer then 72 hours from your withdrawal request, you would have to submit the following identifying documents:

a.  An official photo ID such as a national ID card, a photo driver license or passport.

b.  Both sides of your credit/debit card that has been used for your deposits. You may conceal the first 12 digits of your card.

  1. You may not receive a bonus for a deposit when, at the same time, you have a pending withdrawal request.
  2. EZTrader may decide at its own discretion whether or not to grant bonuses.

Our conditions are always very fair and simple – we want you to enjoy the bonus and know this is a great opportunity to enjoy a great return.


Some of our options include the revolutionary SellOption feature, which allows you to sell your option back to EZTrader, at a time of your choice (from the time you enter the trade until lockdown).

After you execute your trade you can follow it on the right pane of your screen or under the “My Trades” section. In options which feature SellOption, a link will appear allowing you to click and receive an offer from EZTrader, at what price we are willing to purchase the option back from you.

SellOption is a completely different tool. Stop Loss, mainly in forex markets, allows you to define the amount you are willing to lose at which point a position is closed. In binary options – this is not needed as you know that two possible outcomes ahead of executing the option. SellOption, allows you to sell your option before the designated expiration time and receive a payout based on current market conditions, helping you to maximize your position.

First, identify which option features SellOption – an option which has the feature enabled will have the logo by the option name.


Once you execute a trade as you would normally do, you can follow it on the right pane of your screen. If you wish to sell your option to EZTrader before expiry, simply click on the SellOption button.


You will be offered a quote, valid for 10 seconds to sell your option. If you wish to sell the option, simply approve the sale. The funds will reflect in your account instantly.


At EZTrader, your needs are our top priority. We want to make your online binary trading experience as easy as possible. If your question is not covered above, please Contact us anytime.